Terms of Service

Last Updated: July 10, 2026

Welcome to Dzidzo

Welcome to Dzidzo. These Terms of Service ("Terms") are a legally binding agreement between you ("you", "your", or "User") and Dzidzo ("we", "our", or "us"). They explain the rules that apply when you access or use our website, mobile applications, and any related educational services (collectively referred to as the "Services").

By creating an account, accessing our platform, or using any part of our Services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, you should not access or use Dzidzo.

If you are using Dzidzo on behalf of a school, college, educational institution, or any other organization, you confirm that you have the authority to accept these Terms on behalf of that organization.

About Dzidzo

Dzidzo is an educational platform designed to connect schools, teachers, students, and parents in one secure environment. Our Services help educational institutions manage learning activities, classroom communication, student progress, attendance, assignments, examinations, announcements, and other educational resources.

As our platform continues to evolve, we may introduce new features, tools, or services. These additional services will also be governed by these Terms unless stated otherwise.

Your Account

Some parts of Dzidzo require you to create an account before you can use our Services. When registering, you agree to provide accurate and complete information and to keep that information updated whenever necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe someone has gained unauthorized access to your account, you should notify us immediately so appropriate action can be taken.

Schools may create accounts for teachers, students, administrators, or parents. In such cases, the educational institution is responsible for ensuring that the information provided is accurate and that account creation complies with applicable laws.

Acceptable Use

Dzidzo is intended to support education, collaboration, and communication. You agree to use our Services responsibly and in a way that respects other users and complies with applicable laws.

You must not use Dzidzo to upload malicious software, attempt unauthorized access to our systems, distribute harmful or illegal content, impersonate another person, violate intellectual property rights, harass or threaten other users, or interfere with the normal operation of the platform.

We reserve the right to suspend or terminate any account that violates these Terms or uses the platform in a manner that may harm Dzidzo or its users.

Educational Content

Teachers, students, schools, and parents may upload assignments, notes, documents, images, announcements, messages, and other educational materials through the platform.

You retain ownership of the content that you create and upload. However, by submitting content to Dzidzo, you grant us permission to host, process, store, display, and transmit that content solely for the purpose of operating, maintaining, and improving our Services.

You are solely responsible for ensuring that the content you upload does not violate any laws or infringe the rights of others.

Privacy and Personal Data

Your privacy is important to us. We collect, process, and protect personal information in accordance with our Privacy Policy and applicable data protection laws.

By using Dzidzo, you acknowledge that your personal information may be collected and processed for purposes such as account management, educational services, technical support, communication, security, and service improvements.

Where required by law, schools or parents are responsible for obtaining any necessary consent before providing children's personal information to Dzidzo.

Intellectual Property

Unless otherwise stated, all software, designs, logos, trademarks, graphics, text, and other materials available through Dzidzo are owned by Dzidzo or its licensors and are protected by intellectual property laws.

You may use our Services only for their intended educational purposes. You may not copy, modify, distribute, sell, reverse engineer, or commercially exploit any part of the platform without our prior written permission.

Service Availability

We work hard to provide a reliable and secure platform. However, we cannot guarantee that the Services will always be available without interruption.

From time to time, maintenance, software updates, technical issues, or circumstances beyond our control may temporarily affect the availability of our Services. We will make reasonable efforts to minimize disruptions whenever possible.

Third-Party Services

Dzidzo may integrate with third-party services such as cloud hosting providers, payment gateways, communication platforms, or educational tools. These services are operated by independent providers and are subject to their own terms and privacy policies.

Dzidzo is not responsible for the availability, content, or practices of third-party services.

Fees and Payments

Certain features or subscription plans may require payment. Where applicable, all pricing, billing terms, and payment methods will be clearly communicated before purchase.

Unless otherwise stated, subscription fees are non-refundable except where required by applicable law.

Disclaimer

Dzidzo is provided on an "as available" and "as is" basis. While we strive to provide accurate information and uninterrupted service, we do not guarantee that the platform will always be error-free, secure, or available without interruption.

Your use of the Services is at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, Dzidzo and its employees, partners, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services.

Where liability cannot be excluded by law, our total liability will be limited to the amount you have paid to use the Services during the twelve months preceding the event giving rise to the claim.

Suspension and Termination

We reserve the right to suspend, restrict, or terminate your access to Dzidzo if we reasonably believe that you have violated these Terms, misused the platform, or engaged in activities that may harm our users or Services.

You may stop using Dzidzo and close your account at any time.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. When significant changes are made, we will update the "Last Updated" date and may notify users through the platform or by email where appropriate.

Your continued use of Dzidzo after any changes become effective constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the country where Dzidzo is registered and operates, unless otherwise required by applicable law.